FAQ

 When will ÉLARA be available for purchase?

The official launch is imminent. Sign up for our list to be among the first to access the collection.

How many bottles will be available at launch?

The first edition is limited to 250 bottles per fragrance. No restock guaranteed.

Can I test before I buy?

Yes. 2ml samples are available for order to discover each fragrance before committing.

What is the concentration of ÉLARA perfumes?

Our fragrances are high-concentration Eau de Parfum, formulated for long-lasting wear.

Where are ÉLARA perfumes made?

Entirely formulated and produced in France, in collaboration with Parisian perfumery experts.

What are the delivery times?

Delivery in 3 to 5 business days in mainland France. International delivery available.

Can I return my perfume?

Your satisfaction is our priority. Any unopened bottle can be returned within 14 days of receipt, no questions asked. We will provide a full refund.

For hygiene reasons inherent to perfumery — standard throughout the profession — open or used bottles cannot be returned. This is why we offer samples: to ensure your choice before opening your bottle.

To initiate a return: contact@elara-paris.com.

How do I care for my perfume?

Store your bottle away from light and heat, ideally between 15 and 20°C. Avoid temperature variations.

How can I contact ÉLARA?

By email: contact@elara-paris.com — we respond within 48 hours.