FAQ

Is the collection available now?

Yes. Burn For You and Eden's Heart are available to order starting today, in a limited edition.

How many bottles are available?

The first edition is limited to 250 bottles per fragrance. No restock guaranteed once inventory is depleted.

Can I test before buying?

Yes. 2ml samples are available to order to discover each fragrance before committing.

What is the concentration of ÉLARA perfumes?

Our fragrances are high-concentration Eau de Parfum, formulated for long-lasting wear.

Where are ÉLARA perfumes made?

Entirely formulated and produced in France, in collaboration with Parisian perfumery experts.

What are the shipping times and costs?

Delivery within 3 to 5 working days in mainland France, free for purchases over €95. International delivery available.

Can I return my perfume?

Your satisfaction is our priority. Any unopened bottle can be returned within 14 days of receipt, without justification. We will refund you in full.

For hygiene reasons inherent to perfumery — standard throughout the profession — opened or used bottles cannot be returned. This is why we offer samples: to ensure your choice before opening your bottle.

To initiate a return: contact@elara-paris.com.

How do I care for my perfume?

Store your bottle away from light and heat, ideally between 15 and 20°C. Avoid temperature variations.

How can I contact ÉLARA?

By email: contact@elara-paris.com — we will respond within 48 hours.